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Platinum PlanLet the Vantage Concierge get the answers!
When a member needs someone to cut the lawn or paint the house. . . wants to book a dream vacation . . . is looking for the lowest prices on prescription drugs . . . or needs a new refrigerator . . . the Vantage Concierge can help get the information. The Vantage Concierge can also put members in touch with local health care services, investigate insurance coverages, and even find someone to help around the house or drive the member to a doctor's appointment.

Concierge DeskThe Vantage Concierge: At your service.
The Vantage Concierge is a consumer helper with just one job -
to serve members. And they're just a toll-free phone call away,
24 hours a day, 7 days a week.

Working with members' best interests in mind, the Vantage Concierge can help with:

In most cases, members will get the answers right away. But if the Vantage Concierge needs to get more information or check something out, he or she will return the member's call—the member won't have to call back.

"A brilliant and most helpful service...I undertook the task
of replacing a ceiling fan with lighting. I was at my wits' end
after assuming I had disconnected all power only to find electricity
was still connecting the fixture. My wife suggested I call [you].
I was skeptical at first, but it was the best thing I could have done.
The technician walked me through the
process (approximately 20 minutes) and it WORKED!"

You have our pledge that we carefully screen companies that may be asked to assist you and to be sure that you will receive quality, reliable service.  In some cases, we will direct you to professional service providers who are not affiliated with the program to help you.  You understand we can not assume responsibility for the actions or performance of any professional provider.  You need to complete evaluation of the provider.

   
 

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Programs may not be available in all states, and not all services are available in all areas. Members must use participating Plan providers. Programs are not insurance.

   
 

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